Multiple Choice: Circle the correct answer(s).

1. There is usually no established procedure for handling:

a) non-routine decisions
b) routine decisions
c) technically guided decisions
d) decisions made under conditions of risk
e) decision-making

2. In emergencies, non-routine decisions most often are made by:

a) field-level managers
b) middle-level managers
c) top management
d) technical advisors
e) a board of directors

3. Under conditions of uncertainty, decisions must be made using: (choose the best answer)

a) alternative choices
b) programmed decisions
c) models
d) probabilities
e) technical factors

4 A decision to commit all available equipment and manpower to the clearing of roadways blocked by debris from a sudden landslide would be an example of:

a) minimizing results
b) minimizing the maximum possible results
c) maximizing all possible results
d) maximizing results that are the minimum possible under the circumstances
e) avoiding or delaying the decision

5. After a storm, authorizing the unclogging of a sewer pipe known to be susceptible to flood damage would be an example of a:

a) technically guided decision
b) quality control decision
c) routine decision
d) non-routine decision
e) decision made under conditions of uncertainty

6. When considering alternative decisions, it always is important to:

a) be guided by humanitarian considerations
b) determine possible outcomes of each
c) maximize the possible results
d) minimize the possible results
e) delay the final decision until all variables can be examined

7. Reorder the following steps in decision making into their proper sequence of occurrence by assigning the correct number to each step.

_____Evaluate information for quality, accuracy, and variables.
_____Identify alternatives and determine possible outcomes.
_____Define the problem and decision to be made.
_____Make the decision.
_____Gather, organize, and extract all relevant information.

True/False: Indicate T or F

_____8. In most situations, the manager does not know exactly what will occur.
_____9. Under disaster conditions, non-programmed decisions usually are the concern of top management, while middle- and field-level managers generally make programmed decisions.

Answer Key: Lesson 4

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